--- title: "Explain the services many customers do not know about" description: "Show customers how e-prescriptions, pre-orders, delivery or consultations work at your pharmacy." canonical: https://caprivideo.com/industries/healthcare/pharmacy-explainer-videos language: en updated: 2026-10-10 alternate_de: https://caprivideo.com/de/branchen/gesundheitswesen/erklaervideo-fuer-apotheken alternate_de_markdown: https://caprivideo.com/md/de/branchen/gesundheitswesen/erklaervideo-fuer-apotheken alternate_fr: https://caprivideo.com/fr/industries/healthcare/pharmacy-explainer-videos alternate_fr_markdown: https://caprivideo.com/md/fr/industries/healthcare/pharmacy-explainer-videos alternate_it: https://caprivideo.com/it/industries/healthcare/pharmacy-explainer-videos alternate_it_markdown: https://caprivideo.com/md/it/industries/healthcare/pharmacy-explainer-videos publisher: Capri Video --- # Explain the services many customers do not know about Many customers know their pharmacy only from the counter. They often do not realize they can fill an electronic prescription, order ahead or have medication delivered. A pharmacy explainer video shows these services step by step. ![A hand pointing to a digital blood pressure monitor](https://caprivideo.com/content/images/monitor.jpg) *Illustrative stock photo: [Yaroslav Shuraev / Pexels](https://www.pexels.com/photo/finger-pointing-on-digital-blood-pressure-monitor-8088866/). [Pexels License](https://www.pexels.com/license/).* ## Show one service Choose the service that raises the most questions, such as electronic prescriptions. Show the path from the doctor’s visit through the app to pickup or delivery. Drawn screens and characters are enough. The film explains a process and does not advertise a specific medication. ## What to bring to the brief Service steps, ordering and delivery options, opening and emergency hours, and reviewed wording. Strict advertising rules apply to medications. Have the pharmacist in charge approve the film and stay with service and process. ![Two chairs beside a window in a waiting area](https://caprivideo.com/content/images/waiting_room.jpg) *Illustrative stock photo: [Ân Văn Trịnh Thiên / Pexels](https://www.pexels.com/photo/chairs-in-a-waiting-room-21404971/). [Pexels License](https://www.pexels.com/license/).* ## Where the video can help Use it on your website, on the in-store screen and on social media. Ask customers how they would fill a prescription. Advice on a medication still belongs in conversation. ## Related reading - [Planning an animation for a healthcare audience](https://caprivideo.com/guides/medical-animation-services) - [Help patients find the right route into a clinic](https://caprivideo.com/industries/healthcare/specialty-clinic-videos) ## Related pages - [Industry group: Health & medicine](https://caprivideo.com/industries/healthcare) - [A little more background: Planning an animation for a healthcare audience](https://caprivideo.com/guides/medical-animation-services) - [Welcome patients who arrive prepared](https://caprivideo.com/industries/healthcare/medical-practice-explainer-videos): Show patients how booking, check-in and preparing for an examination work at your practice. - [Show mechanisms and processes clearly](https://caprivideo.com/industries/healthcare/pharmaceutical-explainer-videos): Explain a mechanism of action to healthcare professionals, or show partners your research, manufacturing and quality control. - [Help patients prepare for their first therapy appointment](https://caprivideo.com/industries/healthcare/physical-therapy-practice-videos): Explain scheduling, arrival and practice-specific information without adding exercises or treatment promises to a welcome film. - [A clearer welcome before a dental consultation](https://caprivideo.com/industries/healthcare/dental-practice-explainer-videos): Show first contact and arrival while leaving treatment decisions open for the patient's conversation with the practice. - [Help patients find the right route into a clinic](https://caprivideo.com/industries/healthcare/specialty-clinic-videos): Choose one visit type and show the reception point, requested information and contact for practical questions. - [Help families take the first step toward home care](https://caprivideo.com/industries/healthcare/home-care-explainer-videos): Explain the inquiry and needs conversation while keeping services, availability and funding questions open for individual review. ## See your offer as a video We create a free watermarked video for your business from your website. Once it’s ready, you decide whether to keep it with a subscription. [Create my video](https://caprivideo.com/create) ## About Capri Video Capri Video (caprivideo.com) is an explainer video company that creates custom animated explainer videos for businesses in the United States and Germany. Script, illustration, animation, professional voiceover and music are included, and our team reviews every draft. All you need is your website link. - **Pricing:** Your first video is a free watermarked preview with three revision rounds, no credit card needed. To keep the original without the watermark, choose a monthly subscription: Starter at $99 a month with 2 credits or Growth at $299 a month with 8 credits, plus applicable sales tax, cancel monthly. A short video uses 1 credit, an explainer 2. - **Speed:** First reviewed, watermarked draft within 24 hours after you submit your website link. - **Revisions:** 3 revision rounds included with every video; for your first video they are part of the free preview. - [Start for free](https://caprivideo.com/create) · [All facts](https://caprivideo.com/about.md)