--- title: "What should customers send an EV charger installer?" description: "Explain the property details and safely accessible photos your team needs before assessing an installation." canonical: https://caprivideo.com/industries/local-services/ev-charger-installation-videos language: en updated: 2026-10-02 alternate_de: https://caprivideo.com/de/branchen/dienstleister-handwerk/wallbox-erklaervideo alternate_de_markdown: https://caprivideo.com/md/de/branchen/dienstleister-handwerk/wallbox-erklaervideo alternate_fr: https://caprivideo.com/fr/industries/local-services/ev-charger-installation-videos alternate_fr_markdown: https://caprivideo.com/md/fr/industries/local-services/ev-charger-installation-videos alternate_it: https://caprivideo.com/it/industries/local-services/ev-charger-installation-videos alternate_it_markdown: https://caprivideo.com/md/it/industries/local-services/ev-charger-installation-videos publisher: Capri Video --- # What should customers send an EV charger installer? An EV charger inquiry is easier to assess when it includes the right property details. Show customers what to send and how to arrange the next step. Keep electrical assessment and technical work firmly with the installer. ![Close-up of an electric car charging port](https://caprivideo.com/content/images/ev.jpg) *Illustrative stock photo: [Matt Jerome Connor / Pexels](https://www.pexels.com/photo/close-up-of-electric-car-charger-14242296/). [Pexels License](https://www.pexels.com/license/).* ## Show a useful inquiry Show a sample inquiry with the property details and safe, accessible photos your company actually requests. Do not portray a homeowner opening electrical equipment to collect information. Move from submitted details to assessment, scope confirmation, and handoff. Make it clear which questions the initial information can answer and which still require professional review. ## What to bring to the brief Bring your intake form, product images and the instructions your team gives customers before an assessment. Check the example against the service you offer, including any separately agreed work. Review the sequence in simple sketches before choosing the final animation. ![Close-up of an electronic circuit board](https://caprivideo.com/content/images/circuit.jpg) *Illustrative stock photo: [TimSon Foox / Pexels](https://www.pexels.com/photo/circuit-board-2182863/). [Pexels License](https://www.pexels.com/license/).* ## Where the video can help Place it beside the service-request form. Can someone describe what to send without attempting electrical work? Check incoming inquiries for the property details you asked for. End with a specific invitation to provide those details and arrange an assessment, since one standard installation won't fit every location. ## Related reading - [Show customers how your service works](https://caprivideo.com/guides/b2b-explainer-videos) - [Help homeowners understand a solar proposal](https://caprivideo.com/industries/local-services/solar-installation-explainer-videos) ## Related pages - [Industry group: Local services & trades](https://caprivideo.com/industries/local-services) - [A little more background: Show customers how your service works](https://caprivideo.com/guides/b2b-explainer-videos) - [Make a roofing quote easier to understand](https://caprivideo.com/industries/local-services/roofing-explainer-videos): A roof cutaway can show the agreed work, followed by the preparation and walkthrough customers can expect. - [Show how window options work in the room](https://caprivideo.com/industries/local-services/window-installation-videos): Compare two opening styles, then explain measurement, installation and the choices still to be confirmed. - [Before the painters arrive](https://caprivideo.com/industries/local-services/painting-contractor-videos): Show customers what preparation includes, who moves what and how to discuss work outside the quote. - [Why wallpaper patterns need a closer look](https://caprivideo.com/industries/local-services/wallpaper-installer-videos): Two strips are enough to show how a repeat lines up and why the chosen material matters before ordering. - [There's more to a flooring quote than the finish](https://caprivideo.com/industries/local-services/flooring-explainer-videos): Use a cutaway to explain layers, preparation and the differences customers should discuss when comparing options. - [Bring a landscape proposal into view](https://caprivideo.com/industries/local-services/landscape-design-videos): Walk through paths, planting and outdoor spaces while keeping proposed work and completed projects clearly distinct. ## See your offer as a video We create a free watermarked video for your business from your website. Once it’s ready, you decide whether to keep it with a subscription. [Create my video](https://caprivideo.com/create) ## About Capri Video Capri Video (caprivideo.com) is an explainer video company that creates custom animated explainer videos for businesses in the United States and Germany. Script, illustration, animation, professional voiceover and music are included, and our team reviews every draft. All you need is your website link. - **Pricing:** Your first video is a free watermarked preview with three revision rounds, no credit card needed. To keep the original without the watermark, choose a monthly subscription: Starter at $99 a month with 2 credits or Growth at $299 a month with 8 credits, plus applicable sales tax, cancel monthly. A short video uses 1 credit, an explainer 2. - **Speed:** First reviewed, watermarked draft within 24 hours after you submit your website link. - **Revisions:** 3 revision rounds included with every video; for your first video they are part of the free preview. - [Start for free](https://caprivideo.com/create) · [All facts](https://caprivideo.com/about.md)