--- title: "Make grocery pickup easy to find" description: "Connect the order screens with a store map so first-time customers know where to arrive and how collection works." canonical: https://caprivideo.com/industries/retail/grocery-pickup-explainer-videos language: en updated: 2026-10-02 alternate_de: https://caprivideo.com/de/branchen/einzelhandel/erklaervideo-fuer-supermaerkte alternate_de_markdown: https://caprivideo.com/md/de/branchen/einzelhandel/erklaervideo-fuer-supermaerkte alternate_fr: https://caprivideo.com/fr/industries/retail/grocery-pickup-explainer-videos alternate_fr_markdown: https://caprivideo.com/md/fr/industries/retail/grocery-pickup-explainer-videos alternate_it: https://caprivideo.com/it/industries/retail/grocery-pickup-explainer-videos alternate_it_markdown: https://caprivideo.com/md/it/industries/retail/grocery-pickup-explainer-videos publisher: Capri Video --- # Make grocery pickup easy to find Ordering groceries and finding the pickup point are two parts of the same trip. A short video can join them up, following your store's actual confirmation and collection process rather than a generic shopping-app example. ![Products displayed in a supermarket](https://caprivideo.com/content/images/grocery.jpg) *Illustrative stock photo: [Markus Winkler / Pexels](https://www.pexels.com/photo/products-displayed-inside-a-supermarket-12081286/). [Pexels License](https://www.pexels.com/license/).* ## From the order screen to the pickup point Follow a sample order through the relevant screens and then switch to a simple store map. Show the correct pickup location and the retailer's confirmed arrival steps. If the process includes a customer decision or a message about the order, make that handoff visible. Do not invent pickup windows, payment options, or substitution rules. ## Useful starting material Use current app screens, store layouts and the terms that apply to your pickup service. Ask the staff who handle these inquiries to check the sequence, especially any point where the customer needs to choose or confirm something. ![Touchscreen point-of-sale terminal on a retail counter](https://caprivideo.com/content/images/pos.jpg) *Illustrative stock photo: [iMin Technology / Pexels](https://www.pexels.com/photo/device-on-counter-12935098/). [Pexels License](https://www.pexels.com/license/).* ## Try it with a first-time customer Make it available before ordering and before collection. Ask a first-time customer where they'd go and what they'd need on arrival. Questions at the store can guide revisions. Update the affected scene whenever the pickup process changes so the directions still match the real visit. ## Related reading - [Show customers how your service works](https://caprivideo.com/guides/b2b-explainer-videos) - [Show what retail software does after checkout](https://caprivideo.com/industries/software-saas/retail-software-explainer-videos) ## Related pages - [Industry group: Local businesses & retail](https://caprivideo.com/industries/retail) - [A little more background: Show customers how your service works](https://caprivideo.com/guides/b2b-explainer-videos) - [Show how a custom cake order comes together](https://caprivideo.com/industries/retail/bakery-explainer-videos): Explain the information you need, design approval and pickup while leaving availability and special requirements to the order discussion. - [Make the catering package clear before the event](https://caprivideo.com/industries/retail/catering-explainer-videos): Use one event to explain food, delivery, equipment and staffing, including which items need a separate agreement. - [Make a first gym visit feel more familiar](https://caprivideo.com/industries/retail/gym-onboarding-videos): Show booking, arrival and the support included in a particular membership or trial appointment. - [A gentle guide to contacting a funeral home](https://caprivideo.com/industries/retail/funeral-home-explainer-videos): Explain how the first conversation begins, with a measured pace and room for individual questions. - [Help guests find their way on arrival](https://caprivideo.com/industries/retail/hotel-and-venue-explainer-videos): A simple map and the correct entrance can answer practical hotel or venue questions before guests travel. - [Prepare new clients for their first salon visit](https://caprivideo.com/industries/retail/hair-salon-explainer-videos): Consultation, services, booking: a short film shows new clients how a first visit to your salon works and how to pick the right appointment. ## See your offer as a video We create a free watermarked video for your business from your website. Once it’s ready, you decide whether to keep it with a subscription. [Create my video](https://caprivideo.com/create) ## About Capri Video Capri Video (caprivideo.com) is an explainer video company that creates custom animated explainer videos for businesses in the United States and Germany. Script, illustration, animation, professional voiceover and music are included, and our team reviews every draft. All you need is your website link. - **Pricing:** Your first video is a free watermarked preview with three revision rounds, no credit card needed. To keep the original without the watermark, choose a monthly subscription: Starter at $99 a month with 2 credits or Growth at $299 a month with 8 credits, plus applicable sales tax, cancel monthly. A short video uses 1 credit, an explainer 2. - **Speed:** First reviewed, watermarked draft within 24 hours after you submit your website link. - **Revisions:** 3 revision rounds included with every video; for your first video they are part of the free preview. - [Start for free](https://caprivideo.com/create) · [All facts](https://caprivideo.com/about.md)