--- title: "Reserve, order, pick up: show guests how it works" description: "Show guests how reservations, pre-orders or private events work at your restaurant, and take pressure off the phone." canonical: https://caprivideo.com/industries/retail/restaurant-explainer-videos language: en updated: 2026-10-10 alternate_de: https://caprivideo.com/de/branchen/einzelhandel/erklaervideo-fuer-gastronomie alternate_de_markdown: https://caprivideo.com/md/de/branchen/einzelhandel/erklaervideo-fuer-gastronomie alternate_fr: https://caprivideo.com/fr/industries/retail/restaurant-explainer-videos alternate_fr_markdown: https://caprivideo.com/md/fr/industries/retail/restaurant-explainer-videos alternate_it: https://caprivideo.com/it/industries/retail/restaurant-explainer-videos alternate_it_markdown: https://caprivideo.com/md/it/industries/retail/restaurant-explainer-videos publisher: Capri Video --- # Reserve, order, pick up: show guests how it works Your team answers the same questions every day. Can I book for twelve, is the lunch special available to go, how does a private party work? A restaurant explainer video shows these steps once, for everyone. ![Food arranged on a buffet table](https://caprivideo.com/content/images/catering.jpg) *Illustrative stock photo: [Alejandra Montenegro / Pexels](https://www.pexels.com/photo/food-on-the-buffet-table-18281682/). [Pexels License](https://www.pexels.com/license/).* ## Show one process, not the whole menu Pick one task: a group reservation, a pickup pre-order or a private event inquiry. Show the steps from the first click to the table or the handover. The film does not need the menu, which changes more often than the process. ## What to bring to the brief Reservation and ordering steps, rules for groups and events, and photos of the rooms and pickup point. State deadlines, deposits and cancellation rules as they actually apply. Allergen information belongs on the menu and in the conversation with your staff. ![Touchscreen point-of-sale terminal on a retail counter](https://caprivideo.com/content/images/pos.jpg) *Illustrative stock photo: [iMin Technology / Pexels](https://www.pexels.com/photo/device-on-counter-12935098/). [Pexels License](https://www.pexels.com/license/).* ## Where the video can help Use it on the reservation page, in your Google profile and in the confirmation email. Ask guests what they need to do before they arrive. Fewer follow-up calls tell you the film explains the right thing. ## Related reading - [Show customers how your service works](https://caprivideo.com/guides/b2b-explainer-videos) - [Make the catering package clear before the event](https://caprivideo.com/industries/retail/catering-explainer-videos) ## Related pages - [Industry group: Local businesses & retail](https://caprivideo.com/industries/retail) - [A little more background: Show customers how your service works](https://caprivideo.com/guides/b2b-explainer-videos) - [Build trust before the first visit](https://caprivideo.com/industries/retail/jewelry-store-explainer-videos): Custom work, redesigns, repairs: show customers how a jewelry order runs and what happens to their piece. - [Explain the trial class before anyone signs up](https://caprivideo.com/industries/retail/martial-arts-school-explainer-videos): Beginners and parents wonder what happens in a first class. Show the session, the groups and who is in charge. - [Explain service, financing and test rides](https://caprivideo.com/industries/retail/bike-shop-explainer-videos): Show customers how a service appointment, a bike-to-work plan or a test ride works at your shop. - [Show why booking with an advisor is worth it](https://caprivideo.com/industries/retail/travel-agency-explainer-videos): Show what your agency handles before, during and after a trip, and how an inquiry works. - [Show the work behind a successful event](https://caprivideo.com/industries/retail/event-planner-explainer-videos): Concept, planning, delivery: show clients what your team handles and when they need to make decisions. - [Make wedding planning easier to picture](https://caprivideo.com/industries/retail/wedding-planner-explainer-videos): Show couples how working with you runs, from the first conversation through planning to the day itself. ## See your offer as a video We create a free watermarked video for your business from your website. Once it’s ready, you decide whether to keep it with a subscription. [Create my video](https://caprivideo.com/create) ## About Capri Video Capri Video (caprivideo.com) is an explainer video company that creates custom animated explainer videos for businesses in the United States and Germany. Script, illustration, animation, professional voiceover and music are included, and our team reviews every draft. All you need is your website link. - **Pricing:** Your first video is a free watermarked preview with three revision rounds, no credit card needed. To keep the original without the watermark, choose a monthly subscription: Starter at $99 a month with 2 credits or Growth at $299 a month with 8 credits, plus applicable sales tax, cancel monthly. A short video uses 1 credit, an explainer 2. - **Speed:** First reviewed, watermarked draft within 24 hours after you submit your website link. - **Revisions:** 3 revision rounds included with every video; for your first video they are part of the free preview. - [Start for free](https://caprivideo.com/create) · [All facts](https://caprivideo.com/about.md)