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Explain the path to a certificate

Show companies how a certification process runs, what gets audited and how to prepare.

Capri Video · Updated · 1 min read

Before an audit, many organizations feel uncertain. What is checked, how long does it take and what happens if something does not conform? A certification explainer video shows the process from inquiry to certificate.

Group attending a training session in an office
Illustrative stock photo: Mikhail Nilov / Pexels. Pexels License.

Show the process as a sequence

Show the stages with a sample company: inquiry, quote, preparation, on-site audit, report, decision, surveillance. Explain what the auditor wants to see and how nonconformities are handled. The audit feels less like an exam and becomes something you can plan.

What to bring to the brief

Process steps, a list of required evidence, deadlines and the rules for using the mark.

The film must not suggest that an audit will succeed. Word statements about the standard precisely and have them reviewed.

Desk with a keyboard and notebook
Illustrative stock photo: Mike Murray / Pexels. Pexels License.

Where the video can help

Use it on the page for each standard and in the order confirmation. Ask customers which documents they will have ready. The detailed requirements are in the standard and the quote.

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Photos are illustrative stock images (Pexels); they do not show Capri Video customers or projects.

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