Local services & trades
What should customers send an EV charger installer?
Explain the property details and safely accessible photos your team needs before assessing an installation.
Capri Video · Updated · 1 min read
An EV charger inquiry is easier to assess when it includes the right property details. Show customers what to send and how to arrange the next step. Keep electrical assessment and technical work firmly with the installer.
Show a useful inquiry
Show a sample inquiry with the property details and safe, accessible photos your company actually requests. Do not portray a homeowner opening electrical equipment to collect information. Move from submitted details to assessment, scope confirmation, and handoff. Make it clear which questions the initial information can answer and which still require professional review.
What to bring to the brief
Bring your intake form, product images and the instructions your team gives customers before an assessment.
Check the example against the service you offer, including any separately agreed work. Review the sequence in simple sketches before choosing the final animation.
Where the video can help
Place it beside the service-request form. Can someone describe what to send without attempting electrical work? Check incoming inquiries for the property details you asked for. End with a specific invitation to provide those details and arrange an assessment, since one standard installation won't fit every location.