Local businesses & retail
Explain service, financing and test rides
Show customers how a service appointment, a bike-to-work plan or a test ride works at your shop.
Capri Video · Updated · 1 min read
In the shop, most things take two minutes to explain. Online, those two minutes are missing. How do I book a tune-up, how does a bike-to-work plan run through my employer, can I take a test ride? A bike shop explainer video answers before anyone stops by.
Pick one service
Choose the process that raises the most questions. For an employer plan, show the steps between customer, employer and shop. For the workshop, show drop-off, estimate and pickup. A clear sequence helps more than a tour of the whole range.
What to bring to the brief
Workshop or plan steps, booking path, sample prices and photos of the shop and workshop.
Plan terms are set by the provider. Show how the process works in your shop and point to the provider for conditions.
Where the video can help
Use it on the service or financing page and in the appointment confirmation. Ask customers which step they expect next. Which bike fits is still decided by advice and a test ride.